About
The Junction Works provides a range of NDIS-funded supports, including engaging day programs at our Austral and Busby locations, respite services, individualised supports, and reliable transport options. Our programs are designed to empower participants by building independence, developing practical life skills, and fostering a strong sense of belonging. With a team of experienced and compassionate employees, we deliver personalised, person-centred support tailored to each individual’s needs. We prioritise wellbeing and create a safe, inclusive environment that encourages personal growth, confidence, and active participation in the community, with transport services available to ensure easy access to all programs and activities.
Austral Day Program
Busby Day Program
Transport
Individual Support Services
Respite
Frequently Asked Questions
What is Day Program?
Our Day Program centres provide a safe, supportive and structured environment where participants can build new skills, form meaningful friendships, and engage in a wide range of activities and programs. Through personalised support, we help each participant work towards their individual goals while promoting routine, purpose and independence.
Our goal is to empower and enhance the lives of our community members by fostering independence, skill development, and a sense of belonging. Our experienced and compassionate support workers are committed to recognising unique needs and offering personalised support.
What funding do I need for Day Program?
“Core Supports”. If you do not have this funding or you are not sure, our experienced and friendly team of Support Coordinators can assist.
What are the eligibility criteria?
NDIS participants aged 18+ with the relevant funding are eligible to attend our Day Programs. On a case-by-case basis, we can also support persons aged 17 if they are transitioning from high school.
Where are your Day Programs located?
Our main campus is located in Austral, where we support a large and diverse group of participants with varying support needs. We also operate a smaller campus in Busby, providing support for participants with higher support needs.
What are your operating hours?
Our business operating hours are Monday-Friday 8am-4pm. Participants attend for six hours within this time. We also have weekend programs available on Saturdays and Sundays from approx. 9am-3pm.
Please note we are closed on Public Holidays, however we can offer services on these days within one of our SIL homes where required.
What programs do you offer?
Participants engage in a range of exciting programs both in-centre and in the community, which are planned monthly in collaboration with participants. Regular in-centre programs include performing arts, sport, musical bingo, gardening, dancing, cooking, independent living skills, and creative arts. Regular activities in the community include bowling, swimming, aqua golf, picnics, visiting local attractions such as Warragamba Dam & Hyde Park Barracks, and attending community events such as Vivid and the Camden Show.
Do participants get a say in what programs they engage in?
Absolutely! We hold monthly meetings with participants to discuss and plan the next month of programs and participants choose their preferred daily programs. We have regular surveys after respite and events to collect feedback, and our friendly team are always happy to chat. We have a range of different communication methods available, suited to each individual participant’s communication styles, needs, and preferences.
What does the intake process involve?
Initial Enquiry
When we receive your initial enquiry, we will ask for some general information and contact details.
Site Tour
We then schedule an approx. 30 minute site tour at either our Austral or Busby Day Program campus with the participant and their family or carer. You will be able to tour our facilities, meet our team members, engage with our participants during programs, and ask any questions you might have.
Quote
We can provide a quotation so you know how much funding would be required for you to attend, considering your preferred number of days to attend, your ratio, and if transport is included.
Four-Week Trial
We schedule for the participant to attend a trial period at 1:1 ratio across four weeks. The participant could attend one day per week, five days per week, or anything in between! A 1:1 trial period gives us time to get to know each other and ensures that we are a suitable provider for your support needs, as we understand every person has unique support needs.
Service Agreement & Documentation
A service agreement and intake documentation is completed before the 1:1 four-week trial period commences.
Trial Review
After the trial period is completed, a group review is conducted with The Junction Works, the participant, and their family/carers to discuss suitability and support requirements moving forward.
Continuation of Services
If services continue, another service agreement is created and signed to continue services for the next 12 months!
Do you offer 1:1 support?
Yes! We support participants with all ratios, including 1:1, 1:2, 1:3, and 1:4. Our support is tailored to suit every person’s unique needs.
Can I receive daily updates?
Yes – each participants has a communication book which is completed daily, noting what activities the participants engaged in and how their day was.
Can my therapist run sessions at Day Program?
Yes! Participants can engage in appointments with their therapist/s onsite in one of our therapy rooms.
What other services do you offer?
Transport
Our experienced and friendly support team utilise our fleet vehicles to provide transport to and from Day Program within the local area. We also have wheelchair accessible vehicles.
Personal Care
We support participants with toileting, showering, brushing teeth, and other hygiene needs.
Respite
Twice a month, we offer overnight respite on Saturdays to attend unique events in the community, staying in high quality hotels. Past respites have included attending musicals, NRL games, art workshops, flower festivals, karaoke, local farm stays, and events such as Vivid.
Individual Support
We offer individual support in the community to participants who have first attended a 1:1 four-week trial period at Day Program. This helps us to understand each person’s communication styles, support needs, goals, and interests.
Individual support in the community can focus on participants achieving their goals, such as learning how to use public transport or increasing independence, or it can focus on leisure activities and visiting local attractions – it’s up to you! We are unable to provide individual support in your home.
Spark Festival
Spark is a vibrant celebration of creativity, community, and fresh ideas, held annually in Stanwell Tops. Spanning over an entire weekend, we aim to bring people together across art, music, creative workshops, and live experiences. Spark is a place to explore, connect, and be inspired!
How can I enquire?
Call us on 02 8777 0500 or email joinus@thejunctionworks.org to make your enquiry!
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